Frequently Asked Questions

Can I schedule my Service Appointment online?

Yes you can! Click here to fill out our Online Service Appointment form and one of our Business Development Center Agents will contact you to confirm your appointment details.

What is a Disposal/Environmental Fee?

This is the fee that the Ontario Government has implemented to properly dispose of hazardous fluids and containers from you vehicle. These materials & their containers require special handling at the end of their useful lives to ensure they don't harm people, animals or the environment. For more information, please contact one of our Service Representatives.

Do I need to wait at your dealership while my car is being serviced?

No. We can arrange alternate transportation for you if there is somewhere you need to be. When your vehicle is done being serviced, we will pick you up and bring you back to pick your vehicle up. Please contact our Service Department for more information.

Do you have a Collision Center at your dealership?

Yes! Erin Park Lexus is proud to be working with Atlantic Collision Group to repair any body damage to your vehicle. Our Collision Center representative is located at our Toyota dealership right in the Service Drive-thru and is available to help you Monday-Friday from 8:00am to 4:00pm and on Saturday from 9:00am to 12:00pm.

When should I replace my remote key battery?

You should be replacing your remote key battery once a year. Visit our Parts Department to have yours replaced today!

What does this light mean and what should I do if it comes on?

Erin Park Lexus, Tire Pressure Warning Light If this light comes on, it is alerting you that one or more of your tires may be under-inflated. If this warning light keeps blinking on and off (for 60 to 90 seconds), it is indicating a malfunction in the system. After blinking for this time, the warning light may remain on. If the light remains on, contact our Service Department at 905-828-2750 immediately for a system inspection.