Great Service Means Happy Guests

Your opinions on

4.5

a month ago

Aman

We recently purchased our RX 350 F Sport 3 and our experience was outstanding from beginning to end. I want to highlight the incredible support we received from Fahab and Daman, who truly went above and beyond throughout the entire process. From the moment we walked in, Fahab assisted us and he was very patient, knowledgeable and genuinely focused on helping us find the right vehicle and the right deal. He took the time to understand exactly what we were looking for, explained every detail clearly and ensured we felt confident at each step. The communication was excellent and he was always available to answer questions or provide updates, which made the whole process smooth and stress free. They worked hard behind the scenes, advocated for us and ensured everything aligned perfectly with our expectations. It’s rare to find a team that combines professionalism, expertise, and genuine care the way they do. Thanks to Fahab and Daman, we drove home in our RX 350 F Sport 3 feeling extremely satisfied with both the vehicle and the entire buying experience. If you're considering purchasing from Erin Park Lexus, I highly recommend asking for either of them. Their service is exceptional, and they make the experience truly enjoyable and transparent. We couldn’t be happier and will definitely return in the future.

4 months ago

Larry Mann

Allen from Erin Park Lexus was a pleasure to deal with. Allen provides a professional level of service with integrity and honesty not found at any of the other dealerships I visited. I am happy and satisfied to lease my third Lexus vehicle from Erin Park. Thanks Allen for your efforts.

a month ago

Tatianna Biersay

RX350 F Sport 3 We had an exceptional experience working with Fahab during our recent car purchase. From the moment we walked in, he came over and was eager to asssist. He was professional, knowledgeable, and genuinely focused on helping us find the right vehicle for us, not just making a sale. He took the time to answer all of our questions, explained every detail clearly, and made the entire process smooth and stress-free. His friendly attitude, honesty, and outstanding customer service truly set him apart. We felt supported from start to finish, and we are extremely happy with the new car. We highly recommend Fahab to anyone looking for a trustworthy and dedicated sales representative. Ben went above and beyond to help us make the right choice. He insisted that we test-drive all the vehicles we were considering so we could make an informed and confident decision. His patience, friendly attitude, professionalism, and deep product knowledge made the experience enjoyable. We also want to highlight the amazing support we received from the financial advisor, Arsal. He clearly explained all of the financing options, walked us through every step, and made the paperwork process smooth and stress-free. His transparency and expertise were truly appreciated. A special thank you to the delivery specialist, Amran, who took the time to walk us through every feature of the vehicle, ensured everything was set up properly, and made the final handover seamless. Overall, the entire team went above and beyond to ensure we had a seamless experience. We are extremely happy with our purchase and highly recommend Erin Park Lexus especially Fahab for his excellent customer service.

a month ago

Ben Ben

Erin Park Lexus is THE Lexus dealership to visit when considering a new or pre-owned Lexus vehicle. I received exceptional service from my salesman Jason Zhong. From start to finish, Jason took care of everything. He was very patient and answered all of my questions. I never once felt pressured at all. Jason went above and beyond. He worked out an incredible deal for me that no other Lexus dealer was able to match. He had the exact vehicle that I was looking for already in his inventory. The entire process was incredibly smooth…I’ve never felt so comfortable when leasing a new car. Jason had my back and I trust him completely. I’m so happy to have met him. Jason will be my Lexus salesman for LIFE! If you’re considering a new or used Lexus vehicle, don’t waste your time running all around from dealer to dealer…do yourself a favour and call Jason Zhong at Erin Park Lexus. You’ll be glad you did!