Great Service Means Happy Guests

Your opinions on

4.5

a week ago

Tatianna Biersay

RX350 F Sport 3 We had an exceptional experience working with Fahab during our recent car purchase. From the moment we walked in, he came over and was eager to asssist. He was professional, knowledgeable, and genuinely focused on helping us find the right vehicle for us, not just making a sale. He took the time to answer all of our questions, explained every detail clearly, and made the entire process smooth and stress-free. His friendly attitude, honesty, and outstanding customer service truly set him apart. We felt supported from start to finish, and we are extremely happy with the new car. We highly recommend Fahab to anyone looking for a trustworthy and dedicated sales representative. Ben went above and beyond to help us make the right choice. He insisted that we test-drive all the vehicles we were considering so we could make an informed and confident decision. His patience, friendly attitude, professionalism, and deep product knowledge made the experience enjoyable. We also want to highlight the amazing support we received from the financial advisor, Arsal. He clearly explained all of the financing options, walked us through every step, and made the paperwork process smooth and stress-free. His transparency and expertise were truly appreciated. A special thank you to the delivery specialist, Amran, who took the time to walk us through every feature of the vehicle, ensured everything was set up properly, and made the final handover seamless. Overall, the entire team went above and beyond to ensure we had a seamless experience. We are extremely happy with our purchase and highly recommend Erin Park Lexus especially Fahab for his excellent customer service.

2 weeks ago

Lee Rebs

I can’t say enough about the amazing service we consistently get at ErinPark Lexus/Toyota. Both my daughter and myself have Toyota vehicles and my wife has a Lexus which we all bought from Erin Park Lexus/Toyota. From the moment we purchased our first vehicles, we were taken care of, treated with respect and a valued customers, always going above and beyond to make sure everything we were always taken care of with professionalism, transparency, and genuine care which is why continue to buy are all our cars from there and always refer all our family and friends. Our service advisor Richard at Lexus and Mario at Toyota, who are both incredibly knowledgeable and both take the time to explain every detail in a way that’s easy to understand. They are both very proactive, attentive, and always ensures the service is done right the first time. What really sets both of them apart from all Service Advisors I’ve dealt with is their dedication to make sure you understand what you actually need serviced. Richard treats your vehicle like it’s his own and never fails to follow up to make sure you’re completely satisfied. If you’re looking for exceptional service, someone who truly cares, and provides an stress-free experience every single visit, make sure to ask for Richard at Lexus and Mario at Toyota. They are the best at what they do. Thank you, both for your outstanding service and for making every visit to Erin Park Lexus/Toyota such a pleasure!

2 months ago

Larry Mann

Allen from Erin Park Lexus was a pleasure to deal with. Allen provides a professional level of service with integrity and honesty not found at any of the other dealerships I visited. I am happy and satisfied to lease my third Lexus vehicle from Erin Park. Thanks Allen for your efforts.

3 weeks ago

Mary Grace Kistindey

I had an outstanding experience at Erin Park Lexus thanks to Richard Quintos. He supported me through multiple services including my drive belt, spark plugs, and coolant, and went above and beyond to help me find some savings with the pricing. What really stood out was how genuine and attentive he was throughout the entire process. I felt informed, comfortable, and taken care of from start to finish. I left feeling confident in the work and appreciated as a customer. Highly recommend asking for Richard!